getusedphones.com sources graded iPhones in the United States, inspects them against our Grade A or Grade B standard, and ships them to Nigeria. This page explains how delivery works and how long it takes.
How your phone gets to you
- You order and pay with Veend. Once your Veend Pay Later is approved, your order is confirmed.
- We procure and verify. We secure your exact phone from US wholesale stock and check IMEI status, Activation Lock, battery health, and grade before export.
- We export through our logistics partner. Your phone leaves the United States and travels to Nigeria.
- Customs and last mile. Your phone clears customs and is delivered to your address.
- You track it the whole way. Use track your order to follow each step.
How long it takes
Delivery usually takes 14 to 30 days from approval to your door. The exact time depends on US procurement, export, customs clearance, and last-mile delivery. Some phones are already in stock in Nigeria, which means faster delivery. You always see whether a phone is in stock or ships from America before you buy, and the price is the same either way.
Why ship from America at all
US wholesale stock gives you a real, graded supply chain instead of the street. It is the difference between a phone with a known history, checked before it ships, and a phone of unknown origin handed over for cash. Shipping from America is how we can promise verification, grading, and a paper trail.
Tracking and updates
After your order is approved, you get an email with a link to track your order. As your phone moves through each stage, the status updates: order approved, preparing your phone, shipped from the USA, in transit to Nigeria, customs clearance, out for delivery, and delivered. You can also turn on browser notifications to get these updates as they happen.
Costs and duties
The price you see is the device price in naira. We handle US procurement and export. For a delivery estimate to your area, you can also contact our support team.
Delivery timeline, stage by stage
You can follow each stage on track your order. Here is what each one means:
- Order approved. Your Veend Pay Later is approved and we begin work.
- Preparing your phone. We secure your exact phone from US stock and run our checks.
- Shipped from the USA. Your phone has left America with our courier.
- In transit to Nigeria. It is on its way across the border.
- Customs clearance. It is clearing customs in Nigeria.
- Out for delivery. It is with the courier for the last mile to you.
- Delivered. It is in your hands. Please inspect it on arrival.
Most orders move through these stages in about 14 to 30 days. If anything stalls, we update you, and you can always reach us at support@veendhq.com.
How we pack and protect your phone
Before a phone leaves the United States, we verify it, record its IMEI and battery health, and pack it with protection for the journey. We use a trusted logistics partner for export and last-mile delivery in Nigeria, with tracking at each stage. We insure shipments in transit, so the risk of loss while the phone travels sits with us, not you, until it reaches your hands.
Make delivery smooth
A few simple things help your phone arrive without delay. Give a complete delivery address with a clear landmark. Use a phone number you answer, since our courier may call to coordinate. Be reachable during the delivery window. If your details change after you order, contact support@veendhq.com straight away so we can update the shipment. Wrong or incomplete addresses are the most common cause of avoidable delays.
If something goes wrong in transit
We insure shipments while they travel. If a package is lost or damaged before it reaches you, contact support@veendhq.com and we will sort it out. Risk passes to you on delivery, so please inspect your phone when it arrives and report any covered fault quickly under returns and warranty.
Why delivery takes 14 to 30 days
We do not hold most phones in a warehouse in Nigeria. We buy the exact phone you ordered from US wholesale stock after your order is approved, verify it, and export it. That made-to-order approach is what lets us keep prices fair and only ship phones that pass our checks. The trade-off is time: procurement, export, customs, and last-mile delivery add up to about 14 to 30 days. When a phone is already in stock in Nigeria, delivery is faster, and the product page tells you which applies.
Shipping FAQ
Do I pay customs or duties separately? We handle the US export and the import path, and the charges relevant to your order are reflected in the price you pay. If anything else is ever required, we tell you first. Can I track my order? Yes. After approval you get an email with a tracking link, and you can turn on browser notifications for updates. Track anytime at track your order. What if I am not home for delivery? Our courier will coordinate delivery. Make sure your phone number and address are correct so they can reach you. Who carries the risk while it ships? We do. We insure the shipment in transit; risk passes to you only on delivery.
Ready to order? Shop iPhones or read how it works.